Listening under pressure : customer service challenge /
"In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".
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| Format: | Electronic Globe Software |
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| Language: | English |
| Published: |
Nairobi, Kenya :
Kantola Production.
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| Subjects: | |
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Athi-River Campus: Text Book Loan
| Call Number: |
TBL PN4121.O8 1988 |
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| Barcode BK044419 | Available Place a Hold |