Listening under pressure : customer service challenge /

"In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".

Furkejuvvon:
Bibliográfalaš dieđut
Materiálatiipa: Elektrovnnalaš Gártaspábba Dihtorprográmma
Giella:eaŋgalasgiella
Almmustuhtton: Nairobi, Kenya : Kantola Production.
Fáttát:
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Govvádus
Čoahkkáigeassu:"In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".
Olgguldas hápmi:1 Videodisk (14 mins) : sd.col ; 4 3/4 in.
Bistin:14: m:in
Materiálatiipa:DVD.