Listening under pressure : customer service challenge /
"In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".
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| Format: | Electronic Globe Software |
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| Language: | English |
| Published: |
Nairobi, Kenya :
Kantola Production.
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| Subjects: | |
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Athi-River Campus: Multimedia
| Call Number: |
BF323.L57 |
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| Barcode AV000349 | Available Place a Hold |
Nairobi Campus: Multimedia
| Call Number: |
BF323.L57 |
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| Barcode AV000350 | Available Place a Hold |
Mombasa Campus: Multimedia
| Call Number: |
BF323.L57 |
|---|---|
| Barcode AV001062 | Available Place a Hold |