Listening under pressure : customer service challenge /
"In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".
Wedi'i Gadw mewn:
| Fformat: | Electronig Glôb Meddalwedd |
|---|---|
| Iaith: | Saesneg |
| Cyhoeddwyd: |
Nairobi, Kenya :
Kantola Production.
|
| Pynciau: | |
| Tagiau: |
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
|
| Crynodeb: | "In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening". |
|---|---|
| Disgrifiad Corfforoll: | 1 Videodisk (14 mins) : sd.col ; 4 3/4 in. |
| Amser Chwarae: | 14: m:in |
| Fformat: | DVD. |