Listening under pressure : customer service challenge /

"In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".

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Bibliografske podrobnosti
Format: Elektronski Globus Software
Jezik:angleščina
Izdano: Nairobi, Kenya : Kantola Production.
Teme:
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Opis
Izvleček:"In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".
Fizični opis:1 Videodisk (14 mins) : sd.col ; 4 3/4 in.
Čas predvajanja:14: m:in
Format:DVD.