Listening under pressure : customer service challenge /
"In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".
I tiakina i:
| Hōputu: | Tāhiko Ao mahere Pūmanawa |
|---|---|
| Reo: | Ingarihi |
| I whakaputaina: |
Nairobi, Kenya :
Kantola Production.
|
| Ngā marau: | |
| Ngā Tūtohu: |
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
| Whakarāpopototanga: | "In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening". |
|---|---|
| Whakaahuatanga ōkiko: | 1 Videodisk (14 mins) : sd.col ; 4 3/4 in. |
| Wā purei: | 14: m:in |
| Hōputu: | DVD. |