Listening under pressure : customer service challenge /
"In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".
Guardado en:
| Formato: | Electrónico Global Software |
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| Lenguaje: | inglés |
| Publicado: |
Nairobi, Kenya :
Kantola Production.
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| Materias: | |
| Etiquetas: |
Sin Etiquetas, Sea el primero en etiquetar este registro!
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| Sumario: | "In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening". |
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| Descripción Física: | 1 Videodisk (14 mins) : sd.col ; 4 3/4 in. |
| Tiempo de Juego: | 14: m:in |
| Formato: | DVD. |