Service Productivity Management Improving Service Performance using Data Envelopment Analysis (DEA) /
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| Formaat: | Elektronisch E-boek |
| Taal: | Engels |
| Gepubliceerd in: |
Boston, MA :
Springer US,
2006.
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| Onderwerpen: | |
| Online toegang: | http://dx.doi.org/10.1007/0-387-33231-6 |
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Gelijkaardige items: Service Productivity Management
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