An assessment of Kenya power customer care interactions with customers on twitter in 2023

Antzeko izenburuak

• The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
  nork: Lowenstein, Michael W., 1942-
  Argitaratua: (2011)
• The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
  nork: Lowenstein, Michael W., 1942-
  Argitaratua: (2011)
• Customer care excellence : how to create an effective customer focus. /
  nork: Cook, Sarah
  Argitaratua: (2011)
• Customer care excellence : how to create an effective customer focus. /
  nork: Cook, Sarah
  Argitaratua: (2011)
• Customer winback how to recapture lost customers and keep them loyal /
  nork: Griffin, Jill
  Argitaratua: (2001)