An analysis of the role of monitoring and evaluation in customer satisfaction in the banking industry: a case of Commercial Bank of Africa, Nairobi, Kenya /

समान संसाधन

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• Private banking building a culture of excellence /
  द्वारा: Collardi, Boris F. J.
  प्रकाशित: (2012)
• Bank restructuring and financial performance of Kenya Commercial Bank and Barclays Bank of Kenya /
  द्वारा: Kavochi, Everlyne
  प्रकाशित: (2015)
• An assessment of strategic responses adopted by commercial banks in Kenya to enhance customer retention : a case of Ecobank, Kenya /
  द्वारा: Waiguru, Betty Wachera
  प्रकाशित: (2015)
• Effect of agency banking on the performance of selected commercial banks in Kenya/
  द्वारा: Njau, Dennis
  प्रकाशित: (2017)