Citação APA (7ª ed.)
Kiptoo, S. J. (2018). An analysis of the role of monitoring and evaluation in customer satisfaction in the banking industry: A case of Commercial Bank of Africa, Nairobi, Kenya. Daystar University.
Citação do estilo Chicago (17ª ed.)
Kiptoo, Sarah J. An Analysis of the Role of Monitoring and Evaluation in Customer Satisfaction in the Banking Industry: A Case of Commercial Bank of Africa, Nairobi, Kenya. Nairobi: Daystar University, 2018.
Citação MLA (9ª ed.)
Kiptoo, Sarah J. An Analysis of the Role of Monitoring and Evaluation in Customer Satisfaction in the Banking Industry: A Case of Commercial Bank of Africa, Nairobi, Kenya. Daystar University, 2018.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.