APA-ийн эшлэл(7 дахь хэвлэлт)
Kiptoo, S. J. (2018). An analysis of the role of monitoring and evaluation in customer satisfaction in the banking industry: A case of Commercial Bank of Africa, Nairobi, Kenya. Daystar University.
Чикаго-гийн эшлэл (17 дахь хэвлэлт)
Kiptoo, Sarah J. An Analysis of the Role of Monitoring and Evaluation in Customer Satisfaction in the Banking Industry: A Case of Commercial Bank of Africa, Nairobi, Kenya. Nairobi: Daystar University, 2018.
MLA -ийн эшлэл (9 дэх хэвлэлт)
Kiptoo, Sarah J. An Analysis of the Role of Monitoring and Evaluation in Customer Satisfaction in the Banking Industry: A Case of Commercial Bank of Africa, Nairobi, Kenya. Daystar University, 2018.
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