The effectiveness of customer retention strategies adopted by Kenya Commercial Bank: a case of Nairobi central business district
محفوظ في:
| المؤلف الرئيسي: | |
|---|---|
| التنسيق: | كتاب |
| اللغة: | الإنجليزية |
| منشور في: |
Nairobi
Daystar University
2015
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| الموضوعات: | |
| الوسوم: |
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MARC
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| 952 | |0 0 |1 0 |2 lcc |4 0 |6 THE S HG01616.K00034 02015 |7 1 |8 AFR |9 125014 |a DUN |b DUN |c AFR |d 2018-05-16 |e Daystar University |g 2500.00 |l 0 |o THES HG1616.K34 2015 |p BK0105825 |r 2018-05-16 00:00:00 |w 2018-05-16 |x 105,825 |y THES | ||
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| 100 | |a Kahiu, Teresa N. |9 1375 | ||
| 245 | |a The effectiveness of customer retention strategies adopted by Kenya Commercial Bank: |b a case of Nairobi central business district | ||
| 260 | |a Nairobi |b Daystar University |c 2015 | ||
| 300 | |a xi,, 82 p. | ||
| 504 | |a Includes bibliographical references | ||
| 650 | |a Banks and banking--Customer services |9 1376 | ||
| 942 | |2 lcc |c THES |h HG1616 |i .K34 |k THES |m 2015 |6 HG1616 K34 | ||