The effectiveness of customer retention strategies adopted by Kenya Commercial Bank: a case of Nairobi central business district

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Bibliographic Details
Main Author:	Kahiu, Teresa N.
Format:	Book
Language:	English
Published:	Nairobi Daystar University 2015
Subjects:	Banks and banking > Customer services
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100		\|a Kahiu, Teresa N. \|9 1375
245		\|a The effectiveness of customer retention strategies adopted by Kenya Commercial Bank: \|b a case of Nairobi central business district
260		\|a Nairobi \|b Daystar University \|c 2015
300		\|a xi,, 82 p.
504		\|a Includes bibliographical references
650		\|a Banks and banking--Customer services \|9 1376
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