APA način citiranja (7. izdanje)
Kahiu, T. N. (2015). The effectiveness of customer retention strategies adopted by Kenya Commercial Bank: A case of Nairobi central business district. Daystar University.
Čikaški stil citiranja (17. izdanje)
Kahiu, Teresa N. The Effectiveness of Customer Retention Strategies Adopted by Kenya Commercial Bank: A Case of Nairobi Central Business District. Nairobi: Daystar University, 2015.
MLA način citiranja (9. izdanje)
Kahiu, Teresa N. The Effectiveness of Customer Retention Strategies Adopted by Kenya Commercial Bank: A Case of Nairobi Central Business District. Daystar University, 2015.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.