The effectiveness of customer retention strategies adopted by Kenya Commercial Bank: a case of Nairobi central business district
I tiakina i:
| Kaituhi matua: | |
|---|---|
| Hōputu: | Pukapuka |
| Reo: | Ingarihi |
| I whakaputaina: |
Nairobi
Daystar University
2015
|
| Ngā marau: | |
| Ngā Tūtohu: |
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
Ngā tūemi rite: The effectiveness of customer retention strategies adopted by Kenya Commercial Bank:
- An assessment of strategic responses adopted by commercial banks in Kenya to enhance customer retention : a case of Ecobank, Kenya /
- An analysis of the role of monitoring and evaluation in customer satisfaction in the banking industry: a case of Commercial Bank of Africa, Nairobi, Kenya /
- Effect of agency banking on the performance of selected commercial banks in Kenya/
- Effects of strategic customer relationship management on the growth of commercial banks in Kenya: a case of Kenya Commercial Bank /
- Effects of horizontal integration strategy on performance of commercial banks in Kenya a case of STANBIC holdings PLC
- Bank restructuring and financial performance of Kenya Commercial Bank and Barclays Bank of Kenya /