The effectiveness of customer retention strategies adopted by Kenya Commercial Bank: a case of Nairobi central business district

Gelijkaardige items

• An assessment of strategic responses adopted by commercial banks in Kenya to enhance customer retention : a case of Ecobank, Kenya /
  door: Waiguru, Betty Wachera
  Gepubliceerd in: (2015)
• An assessment of strategic responses adopted by commercial banks in Kenya to enhance customer retention : a case of Ecobank, Kenya /
  door: Waiguru, Betty Wachera
  Gepubliceerd in: (2015)
• An analysis of the role of monitoring and evaluation in customer satisfaction in the banking industry: a case of Commercial Bank of Africa, Nairobi, Kenya /
  door: Kiptoo, Sarah J.
  Gepubliceerd in: (2018)
• Effects of strategic customer relationship management on the growth of commercial banks in Kenya: a case of Kenya Commercial Bank /
  door: Ahmed, Rukia
  Gepubliceerd in: (2017)
• Effects of horizontal integration strategy on performance of commercial banks in Kenya a case of STANBIC holdings PLC
  door: Irungu, Aidah Nyambura
  Gepubliceerd in: (2021)