Effective apology mending fences, building bridges, and restoring trust /

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Bibliographic Details
Main Author: Kador, John
Corporate Author: ebrary, Inc
Format: Electronic eBook
Language:English
Published: San Francisco : Berrett-Koehler Publishers, 2009.
Edition:1st ed.
Series:BK business book.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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