Enhancing customer experience in the service industry : a global perspective /
Guardado en:
| Otros Autores: | , |
|---|---|
| Formato: | Electrónico eBook |
| Lenguaje: | inglés |
| Publicado: |
Newcastle upon Tyne, England :
Cambridge Scholars Publishing,
2015.
|
| Materias: | |
| Acceso en línea: | An electronic book accessible through the World Wide Web; click to view |
| Etiquetas: |
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares: Enhancing customer experience in the service industry :
- Surprise! : The secret to customer loyalty in the service sector /
- Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice /
- Quality of experience engineering for customer added value services : from evaluation to monitoring /
- Designing service processes to unlock value
- Delivering knock your socks off service
- Supply chain performance and evaluation models /