Leading libraries : how to create a service culture /
Uloženo v:
| Hlavní autoři: | , |
|---|---|
| Médium: | Elektronický zdroj E-kniha |
| Jazyk: | angličtina |
| Vydáno: |
Chicago, [Illinois] :
ala editions, an imprint of the American Library Association,
2015.
|
| Témata: | |
| On-line přístup: | An electronic book accessible through the World Wide Web; click to view |
| Tagy: |
Přidat tag
Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!
|
Obsah:
- Leadership theories : traditional and transformational
- Service leadership and its paradigm in libraries
- Conscientiousness as the foundation
- Building rapport
- Balancing encouragement and accountability
- Innovation and evolving service
- Strategic planning : the practice of innovation and strategic thinking
- Sustaining service as a value
- Formalizing service leadership in libraries : embedding processes and policies
- Service leadership in libraries.