Leading libraries : how to create a service culture /

-д хадгалсан:
Номзүйн дэлгэрэнгүй
Үндсэн зохиолчид: VanDuinkerken, Wyoma (Зохиогч), Kaspar, Wendi Arant (Зохиогч)
Формат: Цахим Цахим ном
Хэл сонгох:англи
Хэвлэсэн: Chicago, [Illinois] : ala editions, an imprint of the American Library Association, 2015.
Нөхцлүүд:
Онлайн хандалт:An electronic book accessible through the World Wide Web; click to view
Шошгууд: Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
Агуулга:
  • Leadership theories : traditional and transformational
  • Service leadership and its paradigm in libraries
  • Conscientiousness as the foundation
  • Building rapport
  • Balancing encouragement and accountability
  • Innovation and evolving service
  • Strategic planning : the practice of innovation and strategic thinking
  • Sustaining service as a value
  • Formalizing service leadership in libraries : embedding processes and policies
  • Service leadership in libraries.