Style de citation APA (7e éd.)
Rudd, C. (2014). Problem manager: Careers in IT service management. BCS The Chartered Institute for IT.
Style de citation Chicago (17e éd.)
Rudd, Colin. Problem Manager: Careers in IT Service Management. Swindon, [England]: BCS The Chartered Institute for IT, 2014.
Style de citation MLA (9e éd.)
Rudd, Colin. Problem Manager: Careers in IT Service Management. BCS The Chartered Institute for IT, 2014.
Attention : ces citations peuvent ne pas être correctes à 100%.