Rudd, C. (2014). Problem manager: Careers in IT service management. BCS The Chartered Institute for IT.
芝加哥风格引文Rudd, Colin. Problem Manager: Careers in IT Service Management. Swindon, [England]: BCS The Chartered Institute for IT, 2014.
MLA引文Rudd, Colin. Problem Manager: Careers in IT Service Management. BCS The Chartered Institute for IT, 2014.
警告：这些引文格式不一定是100％准确.