Cita APA (7th ed.)

Lareau, W. (2003). Office kaizen: Transforming office operations into a strategic competitive advantage. ASQ Quality Press.

Cita Chicago (17th ed.)

Lareau, William. Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage. Milwaukee, Wisconsin: ASQ Quality Press, 2003.

Cita MLA (9th ed.)

Lareau, William. Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage. ASQ Quality Press, 2003.