Lareau, W. (2003). Office kaizen: Transforming office operations into a strategic competitive advantage. ASQ Quality Press.
Citazione stile Chigago Style (17a edizione)Lareau, William. Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage. Milwaukee, Wisconsin: ASQ Quality Press, 2003.
Citatione MLA (9a ed.)Lareau, William. Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage. ASQ Quality Press, 2003.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.