Lareau, W. (2003). Office kaizen: Transforming office operations into a strategic competitive advantage. ASQ Quality Press.
Chicago-viite (17. p.)Lareau, William. Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage. Milwaukee, Wisconsin: ASQ Quality Press, 2003.
MLA-viite (9. p.)Lareau, William. Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage. ASQ Quality Press, 2003.
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