APA (7th ed.) Citation

Jurkscheit, J. (2014). An analysis of the success factors in implementing an ITIL-based IT change and release management application: Based on the IBM change and configuration management database (CCMDB). Anchor Academic Publishing.

Chicago Style (17th ed.) Citation

Jurkscheit, Jane. An Analysis of the Success Factors in Implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB). Hamburg, Germany: Anchor Academic Publishing, 2014.

MLA (9th ed.) Citation

Jurkscheit, Jane. An Analysis of the Success Factors in Implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB). Anchor Academic Publishing, 2014.

Warning: These citations may not always be 100% accurate.