Jurkscheit, J. (2014). An analysis of the success factors in implementing an ITIL-based IT change and release management application: Based on the IBM change and configuration management database (CCMDB). Anchor Academic Publishing.
Chicagoスタイル(17版)引用形式Jurkscheit, Jane. An Analysis of the Success Factors in Implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB). Hamburg, Germany: Anchor Academic Publishing, 2014.
MLA(9版)引用形式Jurkscheit, Jane. An Analysis of the Success Factors in Implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB). Anchor Academic Publishing, 2014.
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