Jurkscheit, J. (2014). An analysis of the success factors in implementing an ITIL-based IT change and release management application: Based on the IBM change and configuration management database (CCMDB). Anchor Academic Publishing.
芝加哥风格引文Jurkscheit, Jane. An Analysis of the Success Factors in Implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB). Hamburg, Germany: Anchor Academic Publishing, 2014.
MLA引文Jurkscheit, Jane. An Analysis of the Success Factors in Implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB). Anchor Academic Publishing, 2014.
警告：这些引文格式不一定是100％准确.