Jurkscheit, J. (2014). An analysis of the success factors in implementing an ITIL-based IT change and release management application: Based on the IBM change and configuration management database (CCMDB). Anchor Academic Publishing.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Jurkscheit, Jane. An Analysis of the Success Factors in Implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB). Hamburg, Germany: Anchor Academic Publishing, 2014.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)Jurkscheit, Jane. An Analysis of the Success Factors in Implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB). Anchor Academic Publishing, 2014.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.