Couzin, G., & Grappone, J. (2014). Five stars: Putting online reviews to work for your business. Wiley.
Chicago Style (17th ed.) CitationCouzin, Gradiva, and Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. Indianapolis: Wiley, 2014.
MLA引文Couzin, Gradiva, and Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. Wiley, 2014.
警告:這些引文格式不一定是100%准確.