APA-ийн эшлэл(7 дахь хэвлэлт)

Couzin, G., & Grappone, J. (2014). Five stars: Putting online reviews to work for your business. Wiley.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Couzin, Gradiva, ба Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. Indianapolis: Wiley, 2014.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Couzin, Gradiva, ба Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. Wiley, 2014.