Customer service in the information environment /
Enregistré dans:
| Auteur principal: | |
|---|---|
| Format: | Électronique eBook |
| Langue: | anglais |
| Publié: |
London ; New Jersey :
Bowker-Saur,
[1993]
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| Collection: | Information services management
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| Sujets: | |
| Accès en ligne: | An electronic book accessible through the World Wide Web; click to view |
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Table des matières:
- part I. Customer service: an introduction
- part II. Initial stages
- part III. The players
- part Ivolume Key tools
- part volume Benefits to the customer/user.