Cita APA (7a ed.)
St. Clair, G. (1993). Customer service in the information environment. Bowker-Saur.
Cita Chicago Style (17a ed.)
St. Clair, Guy. Customer Service in the Information Environment. London ; New Jersey: Bowker-Saur, 1993.
Cita MLA (9a ed.)
St. Clair, Guy. Customer Service in the Information Environment. Bowker-Saur, 1993.
Precaución: Estas citas no son 100% exactas.