High tech, high touch library customer service through technology /

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Bibliographic Details
Main Author:	Jurewicz, Lynn
Corporate Author:	ebrary, Inc
Other Authors:	Cutler, Todd
Format:	Electronic eBook
Language:	English
Published:	Chicago : American Library Association, 2003.
Subjects:	Libraries and the Internet. Public services (Libraries) > Technological innovations. Customer services > Technological innovations. Library Web sites. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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