Customer service in the information environment /
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
London ; New Jersey :
Bowker-Saur,
[1993]
|
| Series: | Information services management
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 001 | 0000175155 | ||
| 005 | 20171002063935.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 930824t19931993enk ob 001 0 eng|d | ||
| 020 | |z 1857390040 (acid-free paper) | ||
| 020 | |z 9783598243622 | ||
| 020 | |a 9783110956788 (e-book) | ||
| 035 | |a (CaPaEBR)ebr10776867 | ||
| 035 | |a (OCoLC)868959599 | ||
| 040 | |a CaPaEBR |b eng |e rda |e pn |c CaPaEBR | ||
| 050 | 1 | 4 | |a Z674.4 |b .S73 1993eb |
| 082 | 0 | 4 | |a 338.4/70255 |2 20 |
| 100 | 1 | |a St. Clair, Guy, |d 1940- | |
| 245 | 1 | 0 | |a Customer service in the information environment / |c Guy St. Clair. |
| 264 | 1 | |a London ; |a New Jersey : |b Bowker-Saur, |c [1993] | |
| 264 | 4 | |c ©1993 | |
| 300 | |a 1 online resource (158 pages) | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 440 | 0 | |a Information services management | |
| 504 | |a Includes bibliographical references (pages [139]-141) and index. | ||
| 505 | 0 | |a part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user. | |
| 588 | |a Description based on print version record. | ||
| 590 | |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Information services. | |
| 650 | 0 | |a Information services industry |x Customer services. | |
| 655 | 0 | |a Electronic books. | |
| 776 | 0 | 8 | |i Print version: |a St. Clair, Guy. |t Customer service in the information environment. |d London : Bowker-Saur, [1993] |h xiii, 144 pages ; 24 cm. |k Information services management |z 9783598243622 |w (DLC) 93034396 |
| 797 | 2 | |a ebrary. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10776867 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 164296 |d 164296 | ||