Tuominen, K., Laamanen, K., & Moisio, J. (2012). Managing processes in your professional service enterprise: Self-assessment work book : 38 probing questions and contrasting pairs of examples. Benchmarking Ltd..
I tāruatia paitia ki te papatopenga
Kua rahua te tārua ki te papatopenga
Tohutoru Kātū Chicago (17th ed.)
Tuominen, Kari, Kai Laamanen, me Jussi Moisio. Managing Processes in Your Professional Service Enterprise: Self-assessment Work Book : 38 Probing Questions and Contrasting Pairs of Examples. [Turku, Finland]: Benchmarking Ltd., 2012.
I tāruatia paitia ki te papatopenga
Kua rahua te tārua ki te papatopenga
Tohutoro MLA (9th ed.)
Tuominen, Kari, et al. Managing Processes in Your Professional Service Enterprise: Self-assessment Work Book : 38 Probing Questions and Contrasting Pairs of Examples. Benchmarking Ltd., 2012.
I tāruatia paitia ki te papatopenga
Kua rahua te tārua ki te papatopenga
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