Tuominen, K., Laamanen, K., & Moisio, J. (2012). Managing processes in your professional service enterprise: Self-assessment work book : 38 probing questions and contrasting pairs of examples. Benchmarking Ltd..
শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতিTuominen, Kari, Kai Laamanen, এবং Jussi Moisio. Managing Processes in Your Professional Service Enterprise: Self-assessment Work Book : 38 Probing Questions and Contrasting Pairs of Examples. [Turku, Finland]: Benchmarking Ltd., 2012.
M.L.A (9 ম সংস্করণ) উদ্ধৃতিTuominen, Kari, et al. Managing Processes in Your Professional Service Enterprise: Self-assessment Work Book : 38 Probing Questions and Contrasting Pairs of Examples. Benchmarking Ltd., 2012.
সতর্কবাণী: সাইটেশন সবসময় 100% নির্ভুল হতে পারে না.