Tuominen, K., Laamanen, K., & Moisio, J. (2012). Managing processes in your professional service enterprise: Self-assessment work book : 38 probing questions and contrasting pairs of examples. Benchmarking Ltd..
Chicago-čujuhus (17. p.)Tuominen, Kari, Kai Laamanen, juo Jussi Moisio. Managing Processes in Your Professional Service Enterprise: Self-assessment Work Book : 38 Probing Questions and Contrasting Pairs of Examples. [Turku, Finland]: Benchmarking Ltd., 2012.
MLA-čujuhus (9. p.)Tuominen, Kari, et al. Managing Processes in Your Professional Service Enterprise: Self-assessment Work Book : 38 Probing Questions and Contrasting Pairs of Examples. Benchmarking Ltd., 2012.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.