Tuominen, K., Laamanen, K., & Moisio, J. (2012). Managing processes in your professional service enterprise: Self-assessment work book : 38 probing questions and contrasting pairs of examples. Benchmarking Ltd..
Chicago-Zitierstil (17. Ausg.)Tuominen, Kari, Kai Laamanen, und Jussi Moisio. Managing Processes in Your Professional Service Enterprise: Self-assessment Work Book : 38 Probing Questions and Contrasting Pairs of Examples. [Turku, Finland]: Benchmarking Ltd., 2012.
MLA-Zitierstil (9. Ausg.)Tuominen, Kari, et al. Managing Processes in Your Professional Service Enterprise: Self-assessment Work Book : 38 Probing Questions and Contrasting Pairs of Examples. Benchmarking Ltd., 2012.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.