APA (7th ed.) Citation

ebrary, Inc, Kenett, R., & Salini, S. (2011). Modern analysis of customer surveys: With applications using R. John Wiley & Sons.

Chicago Style (17th ed.) Citation

ebrary, Inc, Ron Kenett, and Silvia Salini. Modern Analysis of Customer Surveys: With Applications Using R. Chichester: John Wiley & Sons, 2011.

MLA (9th ed.) Citation

ebrary, Inc, et al. Modern Analysis of Customer Surveys: With Applications Using R. John Wiley & Sons, 2011.