APA-ийн эшлэл(7 дахь хэвлэлт)

ebrary, Inc, Kenett, R., & Salini, S. (2011). Modern analysis of customer surveys: With applications using R. John Wiley & Sons.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

ebrary, Inc, Ron Kenett, ба Silvia Salini. Modern Analysis of Customer Surveys: With Applications Using R. Chichester: John Wiley & Sons, 2011.

MLA -ийн эшлэл (9 дэх хэвлэлт)

ebrary, Inc, et al. Modern Analysis of Customer Surveys: With Applications Using R. John Wiley & Sons, 2011.