ebrary, Inc, Kenett, R., & Salini, S. (2011). Modern analysis of customer surveys: With applications using R. John Wiley & Sons.
芝加哥风格引文ebrary, Inc, Ron Kenett, 与 Silvia Salini. Modern Analysis of Customer Surveys: With Applications Using R. Chichester: John Wiley & Sons, 2011.
MLA引文ebrary, Inc, et al. Modern Analysis of Customer Surveys: With Applications Using R. John Wiley & Sons, 2011.
警告：这些引文格式不一定是100％准确.