Call center benchmarking how good is "good enough" /
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| 主要作者: | |
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| 企業作者: | |
| 其他作者: | |
| 格式: | 電子 電子書 |
| 語言: | 英语 |
| 出版: |
West Lafayette, Ind. :
Ichor Business Books/Purdue University Press,
c2000.
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| 叢編: | Customer access management.
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| 主題: | |
| 在線閱讀: | An electronic book accessible through the World Wide Web; click to view |
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