Cases in call center management great ideas (th)at work /
Saved in:
| Main Author: | |
|---|---|
| Corporate Author: | |
| Other Authors: | , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
West Lafayette, Ind. :
Ichor Business Books,
c2005.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
No Tags, Be the first to tag this record!
|
Similar Items: Cases in call center management
- Call center performance enhancement using simulation and modeling
- The real-time contact center
- Callcenter aus der Perspektive des Datenschutzes Rechtlicher Rahmen und Gestaltungsvorschlage fur ein auto matisiertes Gesprachsmanagement-System /
- Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyalty /
- Management practices for successful call centres in Kenya /
- Wake up your call center how to be a better call center agent /