Total customer value management : transforming business thinking /

Lignende værker

• Customer experience management a revolutionary approach to connecting with your customers /
  af: Schmitt, Bernd
  Udgivet: (2003)
• Customer relationship management how to turn a good business into a great one! /
  af: Roberts-Phelps, Graham
  Udgivet: (2001)
• Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
  af: Cundari, Aldo
  Udgivet: (2015)
• The book of business awesome how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do /
  af: Stratten, Scott
  Udgivet: (2012)
• Dynamic customer strategy : today's CRM /
  af: Tanner, John F.
  Udgivet: (2014)