Service management : operation,strategy,Information technology /
Salvato in:
| Autore principale: | |
|---|---|
| Natura: | Libro |
| Lingua: | inglese |
| Pubblicazione: |
1221 Avenue of the Americas, NY :
McGraw-Hill,
2008.
|
| Edizione: | 6th ed. |
| Soggetti: | |
| Tags: |
Nessun Tag, puoi essere il primo ad aggiungerne!!
|
Documenti analoghi: Service management :
- Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
- Services management
- Services management (including skill development) /
- Services marketing and management
- The impact of technology on services
- Service quality a global perspective /