The customer-driven company : moving from talk to action /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Reading, Mass. :
Addison-Wesley,
c1991.
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| Subjects: | |
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| Physical Description: | 308 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0201570904 : |