APA citiranje

Whiteley, R. C. (1991). The customer-driven company: Moving from talk to action. Addison-Wesley.

Chicago Style (17th ed.) Citation

Whiteley, Richard C. The Customer-driven Company: Moving from Talk to Action. Reading, Mass.: Addison-Wesley, 1991.

MLA citiranje

Whiteley, Richard C. The Customer-driven Company: Moving from Talk to Action. Addison-Wesley, 1991.