Whiteley, R. C. (1991). The customer-driven company: Moving from talk to action. Addison-Wesley.
Цитирование в стиле Чикаго (17-е изд.)Whiteley, Richard C. The Customer-driven Company: Moving from Talk to Action. Reading, Mass.: Addison-Wesley, 1991.
Цитирование MLA (9-е изд.)Whiteley, Richard C. The Customer-driven Company: Moving from Talk to Action. Addison-Wesley, 1991.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.