Search Results - Lowenstein, Michael W., 1942-

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior / by Lowenstein, Michael W., 1942-

An electronic book accessible through the World Wide Web; click to view

Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications / by Lowenstein, Michael W., 1942-

An electronic book accessible through the World Wide Web; click to view

Customer winback how to recapture lost customers and keep them loyal / by Griffin, Jill

Other Authors: “…Lowenstein, Michael W., 1942-…”
An electronic book accessible through the World Wide Web; click to view