Результаты поиска

  1. 1

    Eliminate customer turnoffs / по Timm, Paul R.

    Электронный ресурс Глобальный Программное обеспечение
  2. 2

    Exceed customer expectations / по Timm, Paul R.

    Электронный ресурс Глобальный Программное обеспечение
  3. 3

    Managing conflict at work : the art of communication / по Murphy, Jim

    Опубликовано 1994
    Электронный ресурс Глобальный Программное обеспечение
  4. 4

    Effective teamwork / по Maginn, Michael D.

    Опубликовано 1996
    Электронный ресурс Глобальный Программное обеспечение
  5. 5

    Customer winback how to recapture lost customers and keep them loyal / по Griffin, Jill

    Опубликовано 2001
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  6. 6

    Researching customer satisfaction & loyalty how to find out what people really think / по Szwarc, Paul

    Опубликовано 2005
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  7. 7

    Secret service hidden systems that deliver unforgettable customer service / по DiJulius, John R., 1964-

    Опубликовано 2003
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  8. 8

    What's the secret? to providing a world-class customer experience / по DiJulius, John R., 1964-

    Опубликовано 2008
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  9. 9

    Exceptional service, exceptional profit the secrets of building a five-star customer service organization / по Inghilleri, Leonardo

    Опубликовано 2010
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  10. 10

    How to win friends and influence profits the art of winning more business from your clients / по Kean, David

    Опубликовано 2008
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  11. 11

    Brand real how smart companies live their brand promise and inspire fierce customer loyalty / по Vincent, Laurence

    Опубликовано 2012
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  12. 12

    Brand advocates turning enthusiastic customers into a powerful marketing force / по Fuggetta, Rob

    Опубликовано 2012
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  13. 13

    Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs / по Hoffmann, Nicolas, 1983-

    Опубликовано 2013
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  14. 14

    Mobile telecommunication customer loyalty in Nigeria : determining factors / по Bello, Olayiwola

    Опубликовано 2013
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  15. 15
  16. 16

    Beyond the ultimate question : a systematic approach to improve customer loyalty / по Hayes, Bob E., 1963-

    Опубликовано 2009
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  17. 17

    Superior customer satisfaction and loyalty : engaging customers to drive performance / по Goldstein, Sheldon D.

    Опубликовано 2009
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  18. 18

    The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior / по Lowenstein, Michael W., 1942-

    Опубликовано 2011
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  19. 19

    Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement / по Frawley, Andrew

    Опубликовано 2015
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига
  20. 20

    The wallet allocation rule : winning the battle for share / по Keiningham, Timothy L.

    Опубликовано 2015
    An electronic book accessible through the World Wide Web; click to view
    Электронный ресурс eКнига