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  1. 1

    The customer-driven company : moving from talk to action / Whiteley, Richard C.

    出版 1991
    图书
  2. 2

    Second to none : how our smartest companies put people first / Garfield, Charles A.

    出版 1992
    图书
  3. 3

    Customer intimacy : pick your partners, shape your culture, win together / Wiersema, Fred

    出版 1996
    图书
  4. 4
  5. 5

    Fish! : a remarkable way to boost morale and improve results / Lundin, Stephen C., 1941-

    出版 2000
    图书
  6. 6

    Magnetic service / Bell, Chip R.

    出版 2006
    图书
  7. 7

    Customer service : a practical approach / Harris, Elaine K.

    出版 2007
    图书
  8. 8

    Monitoring, measuring and managing customer service / Goodman, Gary S.

    出版 2000
    图书
  9. 9

    50 ways to keep your customers : "and get new ones" / Timm, Paul R.

    出版 1992
    电子 环球 软件
  10. 10

    Supply chain management : strategy, planning, and operation / Chopra, Sunil

    出版 2007
    图书
  11. 11

    Creating customer value : the essentials of marketing Learning Resources

    影片
  12. 12

    Services marketing : integrating customer focus across the firm / Zeithaml, Valarie A.

    出版 2009
    图书
  13. 13

    Customer care excellence : how to create an effective customer focus. / Cook, Sarah

    出版 2011
    图书
  14. 14

    Customer service : a practical approach / Harris, Elaine K.

    出版 2013
    图书
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