Suchergebnisse - Lowenstein, Michael W., 1942-

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior / von Lowenstein, Michael W., 1942-

An electronic book accessible through the World Wide Web; click to view

Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications / von Lowenstein, Michael W., 1942-

An electronic book accessible through the World Wide Web; click to view

Customer winback how to recapture lost customers and keep them loyal / von Griffin, Jill

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An electronic book accessible through the World Wide Web; click to view