Søgeresultater - Lowenstein, Michael W., 1942-

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    The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior / af Lowenstein, Michael W., 1942-

    Udgivet 2011
    An electronic book accessible through the World Wide Web; click to view
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  2. 2
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    Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications / af Lowenstein, Michael W., 1942-

    Udgivet 2014
    An electronic book accessible through the World Wide Web; click to view
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    Customer winback how to recapture lost customers and keep them loyal / af Griffin, Jill

    Udgivet 2001
    Andre forfattere: “...Lowenstein, Michael W., 1942-...”
    An electronic book accessible through the World Wide Web; click to view
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