Managing customer experience and relationships : a strategic framework /

Lignende værker

• Managing customer relationships a strategic framework /
  af: Peppers, Don
  Udgivet: (2011)
• Behavioral marketing : delivering personalized experiences at scale /
  af: Walters, Dave, 1968-
  Udgivet: (2015)
• Preference pollution how markets create the desires we dislike /
  af: George, David (David L.)
  Udgivet: (2004)
• Customer relationship management how to turn a good business into a great one! /
  af: Roberts-Phelps, Graham
  Udgivet: (2001)
• Managing the new customer relationship strategies to engage the social customer and build lasting value /
  af: Gordon, Ian H.
  Udgivet: (2013)